City National Bank

How Strategic Media Optimization Helped City National Bank Reach High-Value Business Audiences More Effectively

When City National Bank (CNB) asked us at Kiosk Creative LLC to help reach a high-value, geo-focused audience of small-business achievers, we knew we needed a media strategy built like a financial portfolio—diversified, measured, performance-driven.

The Challenge

CNB’s ask was clear: target affluent, small-business owners who were “on the way up,” and do it in specific geographic markets where these business-owners tended to live and work. This was a hard-to-reach audience—wealthy, busy, discerning—plus the banking category is crowded and trust depends on credibility and relationships.

0%

more targeted leads

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reduction in average visitor cost

The Solution

We approached media strategy the way a financial advisor approaches a portfolio: the media mix was our portfolio, and success was measured not only by exposure but by business performance (leads, cost-per-visitor, conversion).

Our work spanned media planning, audience segmentation, geo-targeting, and optimization. We treated each dollar like an investment, tracking performance, reallocating spend, and refining the mix to maximize return.

Why this works for clients

  1. Data-driven targeting — we identified the right audiences (small-business owners, in defined geographies) then optimized to reach them.

  2. Media as a portfolio — instead of simply buying channels, we treated the mix holistically, shifting budget toward the highest-return channels.

  3. Transparent business metrics — we focused on lead volume and cost metrics, not just vanity impressions, aligning with CNB’s strategic business goals.

  4. Scalable and repeatable — the success achieved in this first campaign provides a framework for future media engagements, both in scale and refinement.

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